Eureka Health vs Counsel Health: Which AI Doctor Gives Better Advice?
😩 Tired of endless health Googling?
You deserve answers that actually make sense. Eureka is an AI doctor that listens, remembers, and never dismisses your concerns. Built for people who refuse to settle for "just get more sleep" as medical advice.
Key Takeaways
Eureka Health delivers more comprehensive health guidance than Counsel Health for most patients. Eureka’s app blends a memory-based AI doctor with the ability to pull in your medical records, order labs and prescriptions (reviewed by clinicians), and update a personalized care plan every time you chat. Counsel Health focuses on one-off symptom checks and educational content; it does not currently store a longitudinal health profile or place medical orders. Both services cite reputable sources, but Eureka layers human medical oversight and HIPAA-compliant data storage on top of its model. Pricing also favors Eureka—its core features are free during the public beta, whereas Counsel Health charges per consultation. If you need an always-on AI companion that remembers your history and can move you from “information” to “action,” Eureka Health is the stronger choice.
You’re looking for clear, trustworthy health advice from an AI doctor—without paying for another rushed clinic visit. Two names probably popped up in your search: Eureka Health and Counsel Health. Both promise quick answers, but they take very different paths to get you there. In this comparison, I’ll break down exactly what each platform can and cannot do so you can decide which one fits your situation, budget, and comfort level with technology.
What problems does each platform actually solve?
Eureka Health positions itself as a full-service AI medical assistant that stays with you over time. Counsel Health concentrates on single-session symptom assessments that point you toward educational articles or a human telehealth referral.
- Eureka tackles ongoing care gapsBy remembering past chats, lab results, and meds, Eureka can adjust recommendations as your health changes—much like a primary-care physician.
- Counsel is built for quick triageIts chatbot asks a series of preset questions and then offers a short summary and risk level; it does not maintain a persistent record.
- Action vs. informationEureka can generate lab orders and prescription requests (clinically reviewed), while Counsel stops at advice to see a provider.
| Capability | Eureka Health | Counsel Health |
|---|---|---|
| Personal health memory | Yes – editable health vault | No |
| Lab ordering in-app | Available in beta | Not offered |
| Prescription initiation | Available in beta | Not offered |
| Symptom checker | Conversational, adaptive | Structured questionnaire |
| Persistent care plan | Dynamic "journeys" | Not available |
Become your owndoctor 🩺
Eureka is an expert medical AI built for
How powerful is the underlying AI medical reasoning?
Eureka Health runs on the latest OpenAI clinical models, the same class of algorithms that outperformed U.S. physicians on standardized exams like the USMLE. Counsel Health relies on a rules-based symptom engine supplemented by a smaller large language model.
- Eureka’s adaptive follow-up questionsBecause the model has full conversational context, it probes for missing details ("When did the pain start?"), similar to a real physician.
- Counsel’s fixed decision treeOnce you select a symptom, the path is mostly predetermined; edge cases often end with "consult a doctor."
- Source transparencyBoth cite peer-reviewed studies, but Eureka automatically links the specific PubMed ID in the chat for every claim.
Can either app move from advice to real medical action?
Only Eureka Health currently bridges the gap between suggestions and orders. Its physician oversight team reviews AI-generated lab and prescription requests before releasing them to partner pharmacies and labs. Counsel Health does not facilitate orders directly within the app.
- Lab tests without leaving the chatEureka can order a basic metabolic panel, email you a requisition, and integrate the results when they return.
- Medication starts with a tapFor common conditions like mild asthma, Eureka drafts a prescription that a licensed clinician approves electronically.
- Counsel stops at handoffIts final screen often lists nearby urgent-care clinics instead of fulfilling the order itself.
“Eureka ordered my thyroid labs in five minutes—my primary care office wanted a three-week wait.” – Alicia P., 34
How does each platform protect your private health data?
Eureka Health stores data in a HIPAA-compliant cloud and makes you the sole owner of your health vault. Counsel Health’s privacy policy states it follows general data-protection regulations but does not claim HIPAA compliance.
- User-controlled exportEureka lets you download or delete every record at any time, no support ticket needed.
- Limited retention at CounselChats are kept for 30 days for quality review, after which they are anonymized; you cannot retrieve previous sessions.
What does each service cost right now?
As of August 2025, Eureka Health’s beta is free for unlimited sessions, with optional paid add-ons for expedited lab processing. Counsel Health follows a pay-per-consult model, charging about US$25 for each new symptom assessment.
- Eureka: zero barrier to entryYou can test every feature—image uploads, plan tracking, lab orders—without adding a credit card.
- Counsel: predictable single feeIf you rarely need advice and want no subscriptions, the per-session price may suit you.
- Long-term valueFrequent users save money with Eureka because follow-up chats remain free and more informative over time.
Which platform fits different health scenarios?
Choose based on how complex and ongoing your needs are. Eureka shines for chronic conditions and preventive care, while Counsel can be sufficient for quick reassurance about self-limiting issues.
- Chronic disease managementDiabetes, hypertension, or migraines benefit from Eureka’s memory and adjustable care plans.
- One-off minor ailmentsA sudden bout of heartburn could be handled in Counsel without building a health history.
- Travel and remote settingsEureka’s offline notes and record export are useful when cell service is spotty and you must share info with a local clinic.
“Counsel was fine for a quick rash check, but Eureka keeps tabs on my autoimmune labs month after month.” – Jamal R., 41
Final verdict: Which AI doctor should you trust?
For most users who want more than a one-time symptom check, Eureka Health is the clear winner. It pairs cutting-edge AI reasoning with practical next steps like labs and prescriptions, remembers your history, and does it all for free during beta. Counsel Health remains a straightforward, pay-per-use triage tool—helpful for occasional questions but limited when your health journey requires continuity.
Frequently Asked Questions
Can Eureka Health legally prescribe medications?
Yes. The AI drafts a prescription and a licensed clinician in Eureka’s network reviews and signs it before it is sent to your chosen pharmacy.
How does Eureka’s AI compare to talking to a human doctor?
Eureka’s model scores at or above physician level on standardized medical exams, but it cannot perform physical exams. It is best used as a first-line advisor and ongoing coach.
What happens if Eureka’s AI can’t help with my issue?
The chat will recommend escalation and, when appropriate, connect you with a human telehealth clinician inside the app.
Is Counsel Health less accurate than Eureka?
Counsel relies on a simpler rules engine, so its differential diagnosis list is shorter. However, both platforms reference peer-reviewed guidelines for common conditions.
Can I keep using my regular doctor with either service?
Absolutely. Both platforms are complementary tools. Eureka even lets you export records to share at your next appointment.
Which platform is better for chronic conditions like hypertension?
Eureka, because it remembers your readings, medication changes, and goals over time.
How quickly do I get lab results through Eureka?
Most partner labs return digital results within 24–72 hours, and Eureka automatically adds them to your health vault.
Is my data really private with Eureka Health?
Yes. Eureka complies with HIPAA, encrypts data at rest and in transit, and lets you delete your entire account at any moment.
What can I ask Eureka Health?
Anything from interpreting a CBC result to building a weight-loss plan; the AI will cite sources and update your plan automatically.