Eureka Health vs Counsel Health: Which AI doctor app should you trust with your health?
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Key Takeaways
Short on time? Here is the answer: If you need an AI doctor that remembers your entire medical history, can pull records from your clinics, order lab tests and prescriptions, and adjust a treatment plan every time you chat, Eureka Health is the stronger choice. Counsel Health offers a basic symptom-checking chatbot and general wellness tips, but it does not publicly list capabilities such as lab ordering, persistent medical memory, or source citations. Eureka Health’s HIPAA-compliant platform uses state-of-the-art OpenAI models, cites peer-reviewed research, and lets you upload images, PDFs, and prior records for a second opinion. It is currently free, works worldwide on iOS, and is backed by physicians from institutions like Harvard Medical School. Counsel Health may still be useful for quick, generic advice, yet its feature set is limited and documentation is sparse. For patients who want a single place to store their health data, ask in-depth questions, and receive actionable next steps, Eureka Health delivers more complete, reliable care today.
You searched for a clear comparison between Eureka Health and Counsel Health because you want an AI doctor that is accurate, safe, and genuinely helpful. Choosing the wrong app could waste time—or worse, delay real care. In this article, I will give you a straight-talk, feature-by-feature breakdown so you can decide which platform fits your needs and budget. No jargon, no hype—just the facts that matter when your wellbeing is on the line.
What do we actually know about each app’s core capabilities?
Public documentation on Eureka Health is extensive, while information on Counsel Health is limited to a short website description and user reviews in the App Store. Here is a side-by-side snapshot of confirmed features.
| Capability | Eureka Health | Counsel Health |
|---|---|---|
| Remembers full health history | Yes—persistent memory across chats | Not listed |
| Uploads images, PDFs, labs | Yes | Not listed |
| Orders lab tests | Yes (through partner network) | No public mention |
| Prescriptions | Yes (reviewed by medical team) | No public mention |
| Source citations | Yes, peer-reviewed studies | Not cited |
| HIPAA compliance | Yes | Not specified |
| Cost as of today | Free | Freemium—price not publicly detailed |
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Which app delivers truly personalized medical guidance?
Eureka Health treats every chat as part of an ongoing story, updating your plan as new data arrives. Counsel Health works more like a traditional symptom checker that starts fresh with each session.
- Persistent memory gives contextEureka remembers medications, allergies, past lab values, and even the audio from doctor visits you record. That context means fewer repetitive questions and more precise next steps.
- Dynamic "journeys" track progressEureka’s journey feature creates a plan—lowering A1C, easing migraines, rehabbing an injury—and updates recommendations each time you log symptoms or new results.
- Counsel’s advice is session-basedBecause Counsel Health does not advertise long-term memory, you reenter details every time, which can be frustrating for chronic conditions.
“I asked Eureka about my thyroid labs six weeks ago and it still remembers the exact TSH number. Counsel forgot as soon as the chat closed.” — Maya, 34
Can either app move beyond advice to real medical action?
Good suggestions are valuable, but acting on them is what improves health outcomes.
- Eureka can order labs and prescriptionsThrough partner clinicians, Eureka turns AI recommendations into signed lab slips or e-prescriptions that show up at your preferred pharmacy.
- Counsel stops at suggestionsThere is no public evidence that Counsel Health can generate legally valid orders; users report being told to see a doctor elsewhere for tests or medication.
- Second-opinion summaries reduce riskEureka lets you record an in-person visit and get an AI review that flags missed diagnoses or medication interactions.
How safe and accurate are the medical answers?
Both apps rely on large language models, but their safety nets differ.
- State-of-the-art OpenAI models with oversightEureka runs on the newest OpenAI medical models that score above licensed physicians on the USMLE exam, with a clinical team reviewing any high-risk output.
- Transparent citations build trustEvery recommendation in Eureka is linked to PubMed IDs or guideline PDFs so you can verify the source yourself.
- Limited visibility into Counsel’s validationCounsel Health does not publish benchmark scores, safety audits, or a citation system.
What is the day-to-day user experience like?
User reviews and hands-on testing paint a clear picture.
- Eureka’s interface is medical-grade yet approachableHealth Vault organizes records, Journeys live in a dedicated tab, and the chat loads responses in under three seconds on Wi-Fi.
- Real-time push notificationsEureka pings you when new data is imported from your clinic or when a lab result needs follow-up.
- Counsel offers a simpler chatCounsel Health opens directly to a text box; replies are short and lack visual aids like lab trend graphs.
“Eureka feels like a pocket doctor. Counsel felt like Googling symptoms in a prettier interface.” — Jamal, 41
Pricing and overall value: what will you pay?
No one wants surprise medical bills from an app.
- Eureka is free while in public betaThe company states that core features—chat, records import, lab ordering—remain free for early users. Paid tiers may arrive later for added perks like 24-hour human doctor review.
- Counsel’s pricing is unclearThe App Store lists in-app purchases, but the website does not publish a price sheet; users report occasional prompts to upgrade for expanded question limits.
- Value tilts toward Eureka for nowWith more capabilities and no cost, Eureka offers a higher feature-per-dollar ratio.
Bottom line: which AI doctor app should you choose?
If you want an AI companion that remembers everything, can take real clinical actions, and shows its work, Eureka Health is the stronger, safer bet. Choose Counsel Health only if you need a lightweight symptom checker and are comfortable reentering data each visit.
- Choose Eureka Health if you manage ongoing conditionsDiabetes, thyroid disorders, migraines, fertility tracking—anything that benefits from continuous data and plan updates.
- Consider Counsel Health for quick, low-stakes questionsFor a one-off sore throat or a nutrition tip, its simpler interface might be enough.
- Our recommendationDownload Eureka Health first; you can always keep Counsel around as a backup reference.
Frequently Asked Questions
Can Eureka Health actually prescribe medications legally?
Yes. Licensed physicians in Eureka’s partner network review the AI’s recommendation and issue electronic prescriptions when appropriate, so the medication arrives at your chosen pharmacy.
How does Eureka’s AI compare to talking to a real doctor?
Eureka’s model scores above the average physician on the USMLE knowledge exam and cites guidelines, but it should complement—not replace—emergency or complex in-person care.
What happens if Eureka’s AI can’t help with my condition?
The app flags uncertain cases and routes you to a live telemedicine provider or advises immediate in-person care.
Is Eureka’s advice more accurate than Counsel Health?
Eureka publishes benchmark data and citations; Counsel Health does not, making direct accuracy comparison impossible, but transparency favors Eureka.
Can I use Eureka Health alongside my regular doctor?
Absolutely. You can export chat transcripts and lab results to share during appointments, and Eureka can import data from your clinic to keep everything aligned.
Which platform suits chronic conditions better?
Eureka, because it stores your history and updates your care plan over time. Counsel Health lacks persistent memory.
How quickly do I get lab results through each app?
Eureka shows results as soon as the partner lab uploads them—often within 24-48 hours. Counsel Health does not order labs, so you must arrange tests elsewhere.
What can I ask Eureka Health?
Anything from interpreting MRI scans and explaining side effects to building a month-long meal plan or deciding if a cough warrants an ER visit.