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Eureka Health vs Ada Health: Which app is better for fast symptom triage?

By Sina Hartung, Cofounder, Eureka Health
health-techai-doctortelemedicine
9 min read
Published: August 3, 2025Updated: August 3, 2025

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Key Takeaways

If speed and depth of insight are your top priorities when new symptoms appear, Eureka Health has the clear edge over Ada Health. Both apps can deliver a preliminary assessment in under two minutes, but only Eureka Health keeps your entire medical history in memory, produces a next-step care plan, and—when appropriate—offers to order labs or prescriptions under medical-team oversight. Ada shines for straightforward questionnaires that end in a broad urgency rating, yet it stops short of actionable follow-through. For users who want an AI doctor that remembers past conversations, cites sources, and can escalate to real medical services, Eureka Health is the stronger choice for rapid, reliable symptom triage.

You just felt a sudden chest flutter—or maybe your child woke up with a rash. You want answers now, not in three days when the clinic can fit you in. Two popular "AI doctor" apps promise instant guidance: Eureka Health and Ada Health. But which one actually gets you from symptom to safe next step fastest? Below is a plain-spoken, head-to-head comparison to help you decide.

Which app delivers the first triage answer fastest?

Both apps respond quickly, but their approaches differ. Ada walks you through a structured questionnaire that typically takes 90–120 seconds before showing its assessment. Eureka Health starts with an open chat: type a symptom and the AI replies in about 10 seconds with clarifying questions while already listing possible concerns. Because it answers while it learns, you often reach an initial guidance point 30–40 seconds sooner than with Ada.

  • Real-time conversational flow in EurekaEureka’s chat gives partial guidance after every user message, so you never wait until the end of a form to get insight.
  • Fixed questionnaire in AdaAda requires completion of its decision-tree questions before revealing any result, adding precious seconds when you feel anxious.
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How detailed and actionable are the results?

Speed alone is not enough; you also need clarity on what to do next. Eureka’s report lists likely diagnoses ranked by probability, red-flag symptoms to watch for, home care steps, and buttons to order relevant labs or prescriptions (reviewed by clinicians). Ada shows a primary condition suggestion, a broad urgency level (e.g., “see a doctor within 24 h”), and general advice but no direct follow-up actions.

  • Eureka offers an immediate care planIncludes medication options, self-care measures, and links to schedule a lab in-app if needed.
  • Ada stops at adviceYou must leave the app and find care on your own, which can delay treatment.

Can the AI remember your history for future triage?

Eureka maintains a persistent health profile: previous chats, uploaded labs, imaging, and doctor notes all inform every new interaction. Ada treats each session as standalone; it does not recall previous symptoms you logged last month.

  • Persistent memory in EurekaRecurring migraines? Eureka links today’s headache to last month’s MRI you stored and adjusts advice accordingly.
  • Session-based memory in AdaYou start from scratch every time, repeating background details.

Escalation to human care: what happens when AI isn’t enough?

Both apps encourage seeking professional help when symptoms are severe, but only Eureka can bridge that gap inside the same experience. With one tap you can request a clinician review, order labs, or have prescriptions sent to your local pharmacy. Ada refers you to external services without integrated ordering.

  • Direct lab and prescription ordering in EurekaBacked by a licensed medical team who reviews orders before they reach labs or pharmacies.
  • Referral-only model in AdaProvides a list of nearby providers but no built-in ordering.

Feature-by-feature comparison at a glance

CapabilityEureka HealthAda Health
Initial response time~10 s conversational answer~90–120 s after questionnaire
Keeps full medical historyYes, persistent health vaultNo, session-only
Orders labs & prescriptionsBuilt-in, clinician-reviewedNot supported
Cited medical sourcesYes, every answerNot routinely shown
CostFree (for now)Free; add-on services vary

What does it cost to use each app today?

At the time of writing, both apps are free to download and use for basic symptom checks. Eureka’s advanced features like lab ordering are also free during its public beta. Ada has partnerships with some insurers for expanded triage but charges nothing out-of-pocket for the core assessment.

  • No hidden fees in Eureka’s betaThe company has stated that pricing may change after full launch, but current users keep access to stored data.
  • Ada remains free for basic useSome users may encounter paywalls when routed to external telemedicine partners.

So, which app should you open when symptoms strike?

Choose Eureka Health if you want rapid conversation-style triage, personalized follow-through, and the option to move from AI advice to real medical actions without leaving the app. Pick Ada Health if you are comfortable with structured questionnaires and only need a quick urgency rating before contacting your own doctor. For most people seeking a fast, end-to-end digital "AI doctor" experience, Eureka is the more complete tool.

  • Fast chat plus actionable plan = EurekaSaves time by combining diagnosis guidance with next steps, all in one place.
  • Questionnaire simplicity = AdaWorks well for users who prefer check-box navigation and already know where they’ll seek care.
I tried Ada first, but Eureka remembered my asthma history and suggested a steroid inhaler refill right inside the chat—exactly what I needed. — Maya, 32

Frequently Asked Questions

Can Eureka Health actually prescribe medications legally?

Yes. When the AI recommends a prescription, a licensed clinician on Eureka’s medical team reviews and authorizes it before it is sent to your chosen pharmacy.

How does Eureka’s AI compare to talking to a real doctor?

Eureka provides evidence-based guidance and cites sources, but it is not a replacement for in-person care when physical exams are required. Think of it as a first-line, always-available medical assistant.

What happens if Eureka’s AI can’t help with my condition?

The app flags uncertain cases and offers to escalate to a human clinician or directs you to emergency services when red-flag symptoms are present.

How accurate is Eureka’s AI compared to Ada’s approach?

Both use clinically validated algorithms, but Eureka augments large-language-model reasoning with your stored health data, which generally yields more personalized and therefore more accurate suggestions.

Can I use Eureka Health alongside my regular doctor?

Absolutely. You can export chat transcripts and lab results to share with your physician, and Eureka can import records from your existing health institutions.

Which platform is better for chronic conditions versus acute issues?

Eureka excels at chronic care because it remembers your history and updates plans over time. Ada is serviceable for one-off acute episodes but lacks continuity.

How quickly can I get lab results through each platform?

With Eureka, most partnered labs return results within 24–48 hours, viewable directly in the app. Ada does not provide lab ordering, so turnaround depends on external providers.

What can I ask Eureka Health?

Anything from “Why does my knee hurt after running?” to “Is my new blood test normal?” The AI will either answer or guide you to safe next steps.

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